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Intelligent Automation Platform

Next level business automation

The Intelligent Automation Platform offers the benefits of digital transformation in one solution. End-to-end communication with customers, the employee experience, and productivity and efficiency are optimized through intelligent digital technologies such as AI and RPA.

Use machine learning and other AI technologies to learn faster, make better decisions, and empower your customers, employees, and partners.

The workplace of the future uses AI, robot-assisted process automation, and other digital technologies to make optimal use of existing capacities. The result is satisfied customers and employees.

Tungsten Intelligent Automation Platform – areas of application

Tungsten Intelligent Automation Platform – areas of application

Information digitization

Front desk automation

Execution of rule-based tasks

Automation of fulfillment and audits

Business spend management

Back office automation

This goal is within reach thanks to the power of the Intelligent Automation Platform

The Intelligent Automation Platform is the fastest and most efficient path to achieve end-to-end automation – from process discovery and business process management to digital workforce management and analytics:

Process mapping: Identification of automation potential based on an analysis of processes and tasks

Business process management: Setup and execution of automation together with your applications and employees

RPA (Robotic Process Automation): Efficient automation of repetitive, manual jobs to give employees time for value-adding tasks

AI and ML: Analysis, classification, and extraction of information (text, chat, voice, and graphics)

Advanced analytics: Measurement of the automation’s impact on business results and identification of further potential

The Intelligent Automation Platform is the fastest and most efficient path to achieve end-to-end automation – from process discovery and business process management to digital workforce management and analytics:

Process mapping: Identification of automation potential based on an analysis of processes and tasks

Business process management: Setup and execution of automation together with your applications and employees

RPA (Robotic Process Automation): Efficient automation of repetitive, manual jobs to give employees time for value-adding tasks

AI and ML: Analysis, classification, and extraction of information (text, chat, voice, and graphics)

Advanced analytics: Measurement of the automation’s impact on business results and identification of further potential

This goal is within reach thanks to the power of the Intelligent Automation Platform

Benefits for your business

Digitalization

Enhance your productivity, answer customers' inquiries faster and observe rules and regulations more reliably.
Get an advantage in Competition.

Enhance customers experience

Surpass the expectations of your customers. Every interaction becomes easy, effective and satisfactory. Speed your customer contacts up continously up to closing the deal.

Create the workplace of the future

Increase the production capacity of your company, improving your staff's working life.

This goal is within reach thanks to the power of the Intelligent Automation Platform. With any digitization, the goal is to take a holistic view of the advantages for the company, from front office to back office, and leverage the benefits

Did you know?
99% of decision-makers surveyed in a study saw significant added value from using a single provider and a single platform for different automation projects.

Benefits of using a single provider
Your customers have a better experience: 54% of respondents

Your employees are more engaged and productive
Increased employee productivity: 52% of respondents
Improved customer experience: 43% of respondents

2020 Kofax Benchmark Study on Intelligent Automation

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Download detailed information: “5 Use Cases for Intelligent Automation”

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More Use Cases

Sven Kaiser

Bereichsleiter Digital Business

Contact us:

Please feel free to reach out to my team and me if you have any questions. We would be happy to give you an initial overview of how you can achieve your individual goals with our efficient solutions.